Common Travel Management Abbreviations
Term | Definition |
APIS | Advance Passenger Information Systems |
ATM | Air Traffic Management |
ARC | Airlines Reporting Corporation - An airline-owned company offering travel products and services, ticket distribution and settlement through a variety of channels in the United States, Puerto Rico and the U.S. Virgin Islands. It reconciles payments and commissions to ARC certified travel agents on behalf of participating airlines. |
API | Application Programming Interface - An application programming interface is a computing interface which defines interactions between multiple software intermediaries. |
ARNK | Arrival Unknown |
APAC | Asia Pacific - Term used to collectively refer to the region of the world in or near the Western Pacific Ocean. The area includes East Asia, Southeast Asia, Australasia and Oceania. |
AHT | Average Handle Time |
BAR | Best Available Rate |
BSP | Billing and Settlement Plan |
CRS | Central Reservation System |
CERT | Certification |
DK number | Customer Number - Agencies use the DK number field primarily as an account reference identifier for billing purposes on the Sabre GDS. The DK number may only contain letters, numbers, or a combination of the two.
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EMD | Electronic Miscellaneous Document |
EIN | Employer Identification Number |
EMEA | Europe, Middle East and Africa - Term used to collectively refer to Europe, Middle East and Africa. In most cases this also includes the former Commonwealth of Independent States (CIS) and western Russia. |
FOP | Form of Payment |
FF | Frequent Flyer |
FWTV | Frequent Traveler |
GDS | Global Distribution System |
GMT | Greenwich Mean Time |
IATA | International Air Transport Association |
LCC | Low Cost Carrier (e.g., Spirit, easyJet, etc.) |
MICE | Meetings, Incentives, Conferences and Events |
MCO | Miscellaneous Charges Order - An MCO is an airline transaction for a non-ticket purchase, such as an insurance payment or an excess baggage fee. It is an accountable IATA document used to process the payment of travel arrangements. |
NDC | New Distribution Capability - An XML-based data standard that enables airlines to distribute their content with greater flexibility and integrate more deeply with companies that sell travel. NDC is replacing a very limited, inflexible data standard called EDIFACT, which was created in the 1980's. For more details, see https://www.iata.org/en/programs/airline-distribution/retailing/ndc/ |
NGS | Next Generation Storefront. See https://www.atpco.net/solutions/merchandising/ngs |
OBT | Online Booking tool - Spotnana's custom built tool for making and managing travel bookings and offering TaaS. |
OSI | Other Service Information |
PNR | Passenger Name Record. See https://www.icao.int/Security/FAL/ANNEX9/Documents/9944_cons_en.pdf |
PCC | Pseudo-City Code |
RBD | Reservation Booking Designator - The booking class of a flight is based on the Reservation Booking Designator (RBD). The RBD is the code used in reservation transactions to identify the booking class. The booking class provides airlines with a parameter for profit-oriented controlling and best usage of capacities at the booking level. |
SOP | Standard Operating Procedure |
SLA | Service Level Agreement |
SSO | Single Sign On - Single sign-on is a mechanism or service that permits a user to use one set of login credentials (username and password) to access multiple applications. |
SSR | Special Service Request |
TaaS | Travel as a Service. See https://www.spotnana.com/blog/what-is-travel-as-a-service/ |
TBUM | Travel Budget Under Management - The company-specific approved travel budget amount to be used within the calendar year. This typically includes all travel (booked with Spotnana or not). |
TIMATIC | Travel Information Manual Automatic - The database containing the visa and entry regulations for nearly every country. |
UDID | User Defined Interface Data |
UDIDS | User Defined Interface Data Storage - UDIDS remarks track customer related information used for reporting and sorting purposes in the Trams report generator. UDIDS can be used for any information you wish to track for a customer or a market. |
UTC | Coordinate Universal Time |
VAT | Value Added Tax. See https://taxation-customs.ec.europa.eu/what-vat_en |
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