Cancel an entire trip
You can cancel all bookings in a trip by cancelling the trip itself.
- Select My Trips from the Trips menu. The Trips page will be displayed.
- Locate the trip you wish to cancel and select Cancel trip from the Modify or cancel menu. All bookings within the trip will be listed. The system will indicate if a particular booking is not cancellable or requires agent assistance to cancel or if any fees or penalties will be charged to complete this cancellation.
- Click Cancel trip. The trip and all of its bookings will be cancelled. You will also receive an email confirmation for all cancelled bookings (unless you disabled notifications).
If you are unable to cancel a particular booking within a trip, you may need to contact an agent.
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