Restrict travel bookings by location

This task can only be performed by administrators.

You can restrict the locations where your travelers are able to book travel (e.g., due to natural disasters, unsafe travel zones, or political unrest). You can restrict travel bookings for a given location for one or more travel modes (air, hotel, or car).

To view restricted locations

1. Login to the Online Booking Tool.
2. Select Company from the Program menu.
3. Click Booking Restrictions in the left hand menu under Configuration. The Booking restrictions page will be displayed. 
4. Select the Country tab. The restricted countries list will be displayed. For each restricted country, the number of legal entities and the booking types for which it is restricted will be displayed.
5. To view the details of a restricted country’s settings, click the edit (pencil) button.

To edit or delete a restricted location

1. Login to the Online Booking Tool.
2. Select Company from the Program menu.
3. Click Booking Restrictions in the left hand menu under Configuration. The Booking restrictions page will be displayed.
4. Select the Country tab. The restricted countries list will be displayed.
5. Locate the country restriction you wish delete or edit.
   • To delete: Click the delete (trash can) button. 
   • To edit: Click the edit (pencil) button. Then edit the settings as desired and click Save. For information on how to set country restrictions, see To add a restricted location.

To add a restricted location

1. Login to the Online Booking Tool.
2. Select Company from the Program menu.
3. Click Booking Restrictions in the left hand menu under Configuration. The Booking restrictions page will be displayed.
4. Select the Country tab. The restricted countries list will be displayed. For each restricted country, the number of legal entities and the booking types for which it is restricted will be displayed.
5. Click Add new. 
6. Select Add new country restriction from the menu. The Restricted country page will be displayed.
7. Enter the name of the country for which you wish to restrict travel bookings in the Country name field and select the relevant choice. Travel restrictions may already be set up for the country you select.
8. Once a country has been selected, all booking types and legal entities will be selected by default (the system assumes you want to restrict all travel for all legal entities for the selected country).
   • Booking types: If you only wish to restrict specific booking types (e.g., car but not air) for this country, select or clear the relevant Booking types checkboxes as needed.
   • Legal entities: If you only wish to restrict specific legal entities from booking travel for this country, select and clear the relevant legal entity checkboxes as needed. You can select the Legal entity name checkbox to automatically select all legal entities.
   • Reason: If desired, enter a reason why this location is being restricted. 
9. Click Save. The country travel restrictions you have configured will be saved and added to the restricted countries list.

Related topics

• Preferred and restricted suppliers
• Restrict hotel booking by keyword
• Restrict users from booking