Maximum recommended hotel rate

The Hotel median rate feature has been renamed to Maximum recommended hotel rate. The Maximum recommended hotel rate setting includes the median rate calculation and also provides a few more features.

The Maximum Recommended Hotel Rate allows the system to calculate a median rate at which half the hotels being considered are above and half are below that rate. Once enabled, any hotels which exceed this median rate (plus any buffer you provide) will be marked as out of policy.  

You can customize the factors taken into account when calculating the median rate, ensuring that hotels located too far away or outside a range of approved star ratings are not included in the calculation. You can also set whether taxes and fees should be included in the calculation and whether the maximum rate should be displayed to travelers in their hotel searches and rate comparisons.

The median rate calculation parameters can only be defined within the default policy. This ensures that a consistent formula is used when calculating the median rate. However, the buffer above median rate that is added to the calculation can be customized for any policy

To enable and configure the maximum recommended hotel rate

1. Select Policies from the Program menu. 

2. Expand the Policy menu on the left.

3. Select the Default Policy (or other policy) from the menu. 

4. Expand the Hotel section.

5. Scroll down to locate the Maximum recommended rate section.

6. Enable the toggle to turn on Maximum recommended rate feature. Note: Once enabled for the default policy, this feature will automatically be enabled for all other policies, but only the Buffer above median rate setting can be customized on those other policies. 

7. Set the Buffer above median rate field. This setting allows you to set a specific percentage or amount above the median rate value that will still be considered in policy for hotel rates (e.g., if median rate was calculated to be $100 and the buffer was set to 15%, any hotel rate under $115 would still be in policy with this feature enabled). This setting can be set individually for each policy (or linked to the default policy value).   

8. Enable the Tax and fees toggle if you want to include taxes and fees in the calculation used to generate the median rate. 

9. Set the Star rating range fields. You do this by selecting the minimum and maximum number of stars a hotel can have to be considered when calculating the median rate. Only rates for hotels within this star rating range will be used to calculate the median rate. 

10. Set the Search radius field to the desired number of miles/kilometers. This is the radius in miles/kilometers around a location searched by your travelers and is used to determine which hotels will be considered when calculating the median rate.

11. Enable the Show maximum recommended rate to travelers toggle if you want the median rate (plus any buffer) to be displayed to travelers in search results. When enabled, travelers will see the maximum recommended rate for the location they searched at the top of their search results.

12. Click Save changes when done. 

Related Topics

• Set hotel property exclusions
• Restrict hotel bookings by keyword
• Set lowest property rate at hotel property
• Restrict hotel bookings by room rate conditions