Policy Violations report

Modified on Fri, 1 Nov at 12:26 PM

Policy Violations report

The Policy Violations report provides detailed metrics on bookings that do not adhere to company policy. The report can be used to derive insights about out-of-policy (OOP) spend organized by department, traveler, and policy violation reason. The sub-filters can be used to refine your view to specific departments and travelers.

For a list of all analytics reports available from the Spotnana Online Booking tool, a list of the filters that can be used with them, as well as how their general visualization graphs work, see Analytic reports

TABLE OF CONTENTS

Filters

For a list of filters that are available in all analytics reports, see the Filters section of Analytic reports.

Subfilters

Sub-filters offer additional control over the data that is presented. 

Sub-filters only appear once you have selected a report to run and applied the main filters.

The sub-filters offered for this report are:

  • Traveler Name - Name of the traveler.
  • Traveler Department Code - Department associated with the traveler.
  • Traveler Tier - Tier associated with the traveler (VIP, Standard).

To apply sub-filters

For each sub-filter available, you will be able to include or exclude relevant values.

  1. Click the down arrow next to the sub-filter you wish to set. A list of all valid values for that sub-filter will be displayed.
  2. Select Include or Exclude depending on whether you want this sub-filter to include or exclude the values you select next.
  3. You can search for a particular sub-filter value by using the Search field and clicking Go.
  4. Once you have located the sub-filter values you wish to include or exclude, select each one as desired. You can also click Select all or Clear all.
  5. Click Done. The results shown in the report will reflect the sub-filters selections you made.
The more filters you apply, the fewer results will be displayed. If you see no records displayed, try removing filters.

Parameters

Currency code

You can use the Currency Code parameter to control the currency in which all monetary values are displayed. To set this value:

  1. Click the Currency Code parameter.
  2. Select the desired currency (or search for it).
  3. Click Apply.

This parameter converts all values from the billing currency to the selected currency. 

This conversion is only an approximate and does not reflect the actual conversion performed by the payment provider. For financial reconciliation purposes, please refer to the values in billing currency. Spotnana is not liable for any conversion discrepancies.

Name Format

You can use the Name Format parameter to designate whether the traveler's preferred name (if specified) should also be included in the report metics. By default, only the legal name will be used. To set this:

  1. Click the Name Format parameter.
  2. Select either Include Preferred or Legal Only.
  3. Click Apply

Graph Metrics

The metrics shown in this section are arranged in large tiles. A description of each is provided in the table below.

MetricDescription
Total OOP spendTotal amount spent on bookings that were not in compliance with company policy for the selected time period.
OOP spend as % of all spendPercentage of total spend that was out-of-policy for the selected time period.
OOP spend across booking type (graphic)Total amount spent on out-of-policy bookings organized by booking type (air, hotel, car, rail) for the selected time period
Trend of OOP spend as a % of regular spend (graphic)Graph displaying out-of-policy spend percentage over time (by transaction date) for the time period selected.
OOP spend per department (graphic)Total amount spent on out-of-policy bookings organized by department for the selected time period.
OOP spend per traveler (graphic)Total amount spent on out-of-policy bookings organized by traveler for the selected time period.
OOP spend by reasonList of reason codes and descriptions for out-of-policy bookings, showing gross spend for those reason codes for the time period selected.

Table Grid Metrics

The table grid metrics of this report are described below. 

  • You can download the metrics in a grid to .XLS or .CSV format by clicking on the … on the top right of each grid (you may need to hover to see it displayed).
  • You can filter, sort, aggregate, or remove any of the metrics in the grid by clicking on the … in the column header for that metric.

Transaction Details

This grid lists details for out-of-policy transactions, which can be used for reconciliation purposesThe information shown is:

  • Total Gross Spend
  • Traveler Name
  • Traveler Org Name
  • Traveler Email
  • List of Policies Violated
  • Policy Group
  • Trip Name
  • Transaction Type
  • Transaction Date
  • Travel Begin Date
  • Travel End Date
  • Trip ID
  • Booking Type
  • Days in Advance

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