Hotel Transactions report

Modified on Fri, 1 Nov at 12:49 PM

Hotel Transactions report

The Hotel Transactions report provides detailed metrics on all hotel bookings at the transaction level. This includes many relevant financial and accounting details (e.g., taxes, fees, credit card used). You can use this report to derive insights about your spend across hotel bookings and conduct reconciliation.

For a list of all analytics reports available from the Spotnana Online Booking tool, a list of the filters that can be used with them, as well as how their general visualization graphs work, see Analytic reports

TABLE OF CONTENTS

Filters

For a list of filters that are available in all analytics reports, see the Filters sections of Analytic reports.

Subfilters

Sub-filters offer additional control over the data that is presented. 

Sub-filters only appear once you have selected a report to run and applied the main filters.

The sub-filters offered for this report are:

  • Transaction Type - Type of transaction (Booking Created, Booking Modified).
  • Traveler Name - Name of the traveler.
  • Legal Entity - Legal entity associated with the traveler.
  • Department - Department associated with the traveler.
  • Cost Center - Cost center associated with the traveler.
  • Hotel Name - Name of hotel associated with traveler's hotel booking.
  • Hotel City - City of hotel associated with the traveler's hotel booking.
  • Policy Compliance - Whether the travel was in or out of policy.
  • Traveler Tier - Tier associated with the traveler (VIP, Standard).
  • Traveler Persona - Persona associated with the traveler (Employee, Guest - Profile, Guest - No profile).
  • Host Email
  • Prepaid - True/False indicating whether the hotel booking was pay at property (post paid) or pay before arrival (pre-paid).
  • Event ID - ID of the event associated with the hotel booking.
  • Event Name - Name of the event associated with the hotel booking.

To apply sub-filters

For each sub-filter available, you will be able to include or exclude relevant values.

  1. Click the down arrow next to the sub-filter you wish to set. A list of all valid values for that sub-filter will be displayed.
  2. Select Include or Exclude depending on whether you want this sub-filter to include or exclude the values you select next.
  3. You can search for a particular sub-filter value by using the Search field and clicking Go.
  4. Once you have located the sub-filter values you wish to include or exclude, select each one as desired. You can also click Select all or Clear all.
  5. Click Done. The results shown in the report will reflect the sub-filters selections you made.
The more filters you apply, the fewer results will be displayed. If you see no records displayed, try removing filters.

Parameters

Currency code

You can use the Currency Code parameter to control the currency in which all monetary values are displayed. To set this value:

  1. Click the Currency Code parameter.
  2. Select the desired currency (or search for it).
  3. Click Apply.

This parameter converts all values from the billing currency to the selected currency. 

This conversion is only an approximate and does not reflect the actual conversion performed by the payment provider. For financial reconciliation purposes, please refer to the values in billing currency. Spotnana is not liable for any conversion discrepancies.

Name Format

You can use the Name Format parameter to designate whether the traveler's preferred name (if specified) should also be included in the report metics. By default, only the legal name will be used. To set this:

  1. Click the Name Format parameter.
  2. Select either Include Preferred or Legal Only.
  3. Click Apply

Graph Metrics

The metrics shown in this section are arranged in large tiles. A description of each is provided in the table below.

MetricDescription
Hotel spend summary (graphic)Bar graph showing total hotel travel spend for the time period selected (values tracked on left-most axis). Aggregate cumulative spend over this time period is also shown as a single line (values tracked on right-most axis). See Graph Visualization Controls for details on available configuration options.
Spend (USD)Total amount spent on all hotel stays for the time period selected
Hotel policy compliancePercentage of all hotel bookings that were in compliance with company hotel policy for the time period selected.
Number of TravelersTotal number of travelers associated with the hotel bookings for the time period selected.
Self-serve Booking %Percentage of hotel bookings that were made by the traveler or their arranger. Non self-serve bookings are those made by Spotnana or a partner agent for the traveler.
Number of tripsTotal number of trips involving hotel bookings for the time period selected.
Number of bookingsTotal number of hotel bookings for the time period selected.
Number of transactionsTotal number of hotel transactions for the time period selected (this may include modifications, upgrades, and cancellations).
Number of nights bookedTotal number of nights booked in hotels for the time period selected.


Graph Visualization Controls

For a list of the controls that can be used in the graph visualization, see the Graph Visualization Controls section of Analytic reports.

Table Grid Metrics

The table grid metrics of this report are described below. 

  • You can download the metrics in a grid to .XLS or .CSV format by clicking on the … on the top right of each grid (you may need to hover to see it displayed).
  • You can filter, sort, aggregate, or remove any of the metrics in the grid by clicking on the … in the column header for that metric.

Hotel transactions

This grid lists the individual hotel transactions within your organization. The information shown is:

  • Transaction Type
  • Traveler Email
  • Office Name
  • Traveler Persona
  • Policy Compliance
  • Hotel Chain
  • Source Reference
  • Check in Date
  • Case Codes
  • Credit Card Number (last 4 digits)
  • Taxes and Fees Spend (USD)
  • Base Spend (Billing Currency)
  • Number of Rooms
  • Transaction Key
  • Rate Source
  • Trip Name
  • Organization Name
  • Department Code
  • Traveler Tier
  • Hotel Name
  • Hotel Brand
  • Transaction Date UTC
  • Check out Date
  • Policy Group
  • Credit Card Labels
  • Gross Spend (USD)
  • Gross Spend (Billing Currency)
  • Spotnana PNR
  • Rate Type
  • Published Price (USD)
  • Traveler Name
  • Legal Entity
  • Cost Center
  • PNR Booked By
  • Hotel City
  • Hotel Country Code
  • Charged Date UTC
  • Confirmation Number
  • LLF Non Compliance
  • Base Spend (USD)
  • Billing Currency
  • Number of Nights
  • Active (not cancelled or exchanged)
  • Rate Code
  • Published Price (Billing Currency)

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